Support and Troubleshooting

Why is transcription accuracy low?

• Accuracy may be affected by audio quality or background noise. Use a high-quality microphone in a quiet setting.

Where are transcription files stored?

• Files are stored in the notigo cloud and can be accessed, downloaded, or shared anytime.

What if I can't start transcription?

• Check your internet connection, microphone permissions, and device settings. If issues persist, contact support.

Is my data secure?

• notigo uses enterprise-grade encryption to ensure data privacy and security.